Refund & Cancellation Policy

Refund and cancellation policy for AuditnQ subscriptions (draft placeholder).

Draft placeholder. Align with Stripe Customer Portal settings and counsel before live charges.

Cancellation

You may cancel a self-serve subscription from the Stripe Customer Portal (once enabled) or by contacting us. Cancellation stops future renewals; access typically continues through the end of the paid period unless otherwise stated at checkout.

Refunds

• Monthly plans: generally no prorated refund for the current period after the billing date, unless required by law or explicitly offered at checkout.
• Annual plans: refund terms TBD — document any money-back window here before launch.
• Charge disputes should first contact us via the Contact page.

Failed payments

If a renewal payment fails, we may retry per Stripe Smart Retries and suspend tenant access until the invoice is paid.

Contact

Billing questions: Contact.